PROTECTION OF PERSONAL DATA PROVIDED BY THE USER
| Data controller | COMUNICA ACADEMIA DE ESPAÑOL SL. |
| Purpose | The maintenance of communication between both parties, the resolution of doubts and queries raised, and to facilitate our clients and contacts’ access to information regarding our services. |
| Legal basis | Consent of the data subject or his/her legal representative when filling out the request or consultation form, or when making contact via any of the contact email links provided on the website. |
| Recipients | The personal data that you have provided is only intended for COMUNICA ACADEMIA DE ESPAÑOL SL. and companies belonging to the group. No data is transferred to third parties, nor is your data transferred internationally. |
| Rights | You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information, by contacting COMUNICA ACADEMIA DE ESPAÑOL SL., C/ Claudio Coello 106 28006 Madrid or by writing to privacy@comunicaspanish.com. |
- Who is your personal data controller?
- Identity: COMUNICA ACADEMIA DE ESPAÑOL SL.
- Postal Address: C/ Claudio Coello 106 28006 Madrid or by writing to
- Email: privacy@comunicaspanish.com
- Why do we process your personal data?
COMUNICA ACADEMIA DE ESPAÑOL SL. processes the information provided by data subjects in order to maintain communication between both parties, as well as the resolution of issues and queries.
- How long do we store your data?
The personal data provided from the response to your query or request will be kept for a reasonable period of time and will be deleted when they are no longer necessary for the purposes for which they were collected.
If the data subject has consented to the use of their contact information for the purpose of receiving marketing information, this data will be retained for as long as they do not wish to be removed from marketing mailing lists.
- What is the legal basis for the processing of your data?
The legal basis for the processing of your personal data is the consent of the data subject or their legal representative when filling in the request or query form, or when contacting via any of the email or WhatsApp contact links provided on the website.
- Will your data be disclosed to third parties?
No. The recipient of the data you have provided is COMMUNICATES ACADEMIA DE ESPAÑOL SL. and its group companies.
No provision is made for the international transfer of your personal data.
COMUNICA ACADEMIA DE ESPAÑOL SL. has contracted web hosting and webmail services with specialised providers. This means that the data sent electronically will at some point be stored on third-party servers with which COMUNICA ACADEMIA DE ESPAÑOL SL. has signed the corresponding confidentiality clauses.
The user accepts that all personal data will be transferred to COMUNICA ACADEMIA DE ESPAÑOL SL. from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper performance of the contract.
- What are your rights when you provide us with your data?
Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In addition, they will have the right to request the limitation of their processing and to oppose it. They will also have the right to the portability of their personal data in accordance with the provisions of the Data Protection Regulation sanctioned by the European Union.
In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.
In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. COMUNICA ACADEMIA DE ESPAÑOL SL. will stop processing the data, except for legitimate reasons or the exercise or defence of possible claims.
To exercise the rights established by law and which have been described above, you must write to COMUNICA ACADEMIA DE ESPAÑOL SL. C/ Claudio Coello 106 28006 Madrid or by writing to privacy@comunicaspanish.com
If the data subject so requests, COMUNICA ACADEMIA DE ESPAÑOL SL. will provide them with the corresponding form in order to exercise any of their rights.
In addition, those interested in finding out more information about their rights may call the Spanish Data Protection Agency on 901.100.099 / 91.266.35.17 or visit its website at the following link: http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php.
Likewise, all data subjects who have not had their rights exercised to their satisfaction may lodge a complaint with the Spanish Data Protection Agency, located at calle Jorge Juan, 6 28001-Madrid. http://www.agpd.es.
Data retention in accordance with the LSSI
In compliance with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, and Law 32/2003 of 3 November, General Telecommunications Law, users are informed that the sending of forms or e-mails implies express consent to receive commercial communications from COMUNICA ACADEMIA DE ESPAÑOL SL. by e-mail or any other electronic means of communication. However, if you do not wish to continue receiving commercial communications, you can notify us at C/ Claudio Coello 106 28006 Madrid or by writing to privacy@comunicaspanish.com
